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Personalised Programs Terms & Conditions

Koracle Wellness – Personalised Program Terms & Conditions
 

1. Booking & Confirmation

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1.1 By booking a personalised program, you confirm that you have read and agree to these Terms & Conditions.
1.2 Your booking is confirmed once payment of the deposit (or full payment) has been received.
1.3 Sessions occur fortnightly (every two weeks) and can be scheduled either online via the booking system or by contacting me directly. Once scheduled, session dates and times will be confirmed via email.

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2. Program Schedule & Payments

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2.1 Sessions occur fortnightly at the agreed date and time.
2.2 Payment can be made in full upfront, or via a fortnightly payment plan.

Payment Plan Terms:
   •    Deposit: minimum $249 (or agreed amount at booking).
   •    Remaining balance: split into equal fortnightly payments over the duration of the program (as agreed).
   •    Payments are due every fortnight on the agreed dates.
   •    Sessions are scheduled fortnightly and remain confirmed only if payments are up to date.
   •    Late or missed payments may result in the pause or rescheduling of sessions until payments are brought up to date.
   •    All payments must be made in full by the end of the program.

2.3 The total program amount includes all sessions and personalised support as outlined at the time of booking.

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3. Cancellation & Rescheduling

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3.1 Sessions can be rescheduled with at least 48 hours’ notice.
3.2 If less than 48 hours’ notice is given, the session may be forfeited at the practitioner’s discretion.
3.3 Deposits are non-refundable but may be transferred to another program or date at the practitioner’s discretion.
3.4 For clients on payment plans:
   •    Missed or late payments may result in pause of sessions until the plan is up to date.
   •    Payment plans cannot be refunded once the program has commenced.

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4. Program Scope

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4.1 All personalised healing programs are for personal growth, self-development, and holistic wellness purposes.
4.2 Programs may include modalities such as Reiki, ThetaHealing, Shamanic practices, intuitive guidance, and other energy-based techniques.
4.3 Results vary from person to person. No guarantee of outcomes is provided.

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5. Client Responsibility

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5.1 Clients agree to:
   •    Attend scheduled fortnightly sessions on time.
   •    Be honest and open in communication to receive maximum benefit.
   •    Use their own discretion when implementing practices suggested during sessions.
5.2 Clients accept that the program is complementary to any medical, psychological, or therapeutic treatment they may be receiving.

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6. Confidentiality

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6.1 All information shared during sessions will remain confidential.
6.2 Practitioner will not disclose client information without written consent, except where required by law.

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7. Intellectual Property

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7.1 All program materials, content, and techniques remain the intellectual property of Koracle Wellness.
7.2 Clients may use materials for personal use only and may not reproduce, share, or sell them.

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8. Liability

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8.1 Koracle Wellness is not liable for any outcomes resulting from the client’s participation in the program.
8.2 Participation in the program is at the client’s own risk.

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9. Acceptance

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By proceeding with booking, payment, or participation in any personalised healing program, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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